Cable not fitting
#1
Hello,

I am trying to install the unit but the cables do not fit. Please see the attached picture. The left cable is the one that came from my old unit and the right picture is your unit. If I install the new unit with the old cable then the fuse blows.
Please advise.

https://photos.app.goo.gl/GJL9UEtDc2duXbk2A

Thanks
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#2
(08-06-2019, 12:10 AM)hav Wrote:  Hello,

I am trying to install the unit but the cables do not fit. Please see the attached picture. The left cable is the one that came from my old unit and the right picture is your unit. If I install the new unit with the old cable then the fuse blows.
Please advise.

https://photos.app.goo.gl/GJL9UEtDc2duXbk2A

Thanks

1) because your old harness is only special for your old after-market head unit. it is not universal for all your same car model.
So your old harness surely is not workable for connecting with our head unit.

2) The head unit you purchased from us was the universal head unit, which comes with the universal ISO harness.
You need to buy the harness adapter from other harness sellers.
May I know what is your car model and its year? maybe we can help you search.
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