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+--- Thread: Problem with the touch screen (/showthread.php?tid=2711)
Problem with the touch screen - giulio - 08-13-2018
I have the model JY-UL135, since some days I can not touch the bottom of the monitor (about half an inch), so when I open the keyboard I can not move the numbers on the keyboard and I can not go in the factory settings because I can not type the password. I tried in vain to connect a mouse and an external keyboard, but the system does not accept.
I also tried with the reset button. Nothing to do.
You can suggest to me how to solve this problem. Thanks so much
RE: Problem with the touch screen - admin - 08-14-2018
(08-13-2018, 10:31 PM)giulio Wrote: I have the model JY-UL135, since some days I can not touch the bottom of the monitor (about half an inch), so when I open the keyboard I can not move the numbers on the keyboard and I can not go in the factory settings because I can not type the password. I tried in vain to connect a mouse and an external keyboard, but the system does not accept.
I also tried with the reset button. Nothing to do.
You can suggest to me how to solve this problem. Thanks so much
please send your order number to here : support@joyingauto.com . also send your problems . we can help you .
the problems on the screen .
RE: Problem with the touch screen - giulio - 08-14-2018
OK thanks a lot! The message was sent to support@joyingauto.com. I had already sent it yesterday to 'support@carjoying.com', maybe it is no longer valid!