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+--- Thread: Customer Support Issues (/showthread.php?tid=2905)
Customer Support Issues - McDicker5 - 02-20-2019
Does anyone else has issues with customer support? Have any of you experienced any rudeness?
RE: Customer Support Issues - admin - 02-20-2019
(02-20-2019, 03:02 AM)McDicker5 Wrote: Does anyone else has issues with customer support? Have any of you experienced any rudeness?
we have checked all emails we discussed with u . we have never rude on email instead of sincerely explaining with you details about orders . . also reply you soon when we back to work .
We are Chinese . we will have jet lag . also we are not super man . sorry we can not do for 24 hours/day .
but we also try our best to reply you when we back to work .
since that you purchased product from China , you should also know that jet lag can not be avoided in advance .
by the way , we have refunded the full head unit payment for you instead of quarrel with you .
Hope your well-understanding .
RE: Customer Support Issues - pete_P38 - 03-12-2019
I found Joying support via email good. My only issue is that solutions are rarely posted here. If all users & joying support posted the solutions on this forum, then other owners might benefit.