Joying Technology Co., Ltd
screen shows stripes all of a sudden, nothing works.. JY-UM135N2D - Printable Version

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screen shows stripes all of a sudden, nothing works.. JY-UM135N2D - winand - 02-22-2019

I have a DE-JY-UM135N2D unit
It's working flawlessly in my car for about a year now.
Today after 20 minutes of driving, the screen went "grey", it's covererd with vertical lines.
Nothing works, switching the unit off and on again instantly displays the vertical stripes again.
Does not react to button inputs , the button backlight does not turn on anymore when i turn on my headlights..
Please help..

Unit can't be overheating: driving for 20 minutes, and its 8 degree celsius outside..
Exclamation


RE: screen shows stripes all of a sudden, nothing works.. JY-UM135N2D - admin - 02-26-2019

(02-22-2019, 03:49 PM)winand Wrote:  I have a DE-JY-UM135N2D unit
It's working flawlessly in my car for about a year now.
Today after 20 minutes of driving, the screen went "grey", it's covererd with vertical lines.
Nothing works, switching the unit off and on again instantly displays the vertical stripes again.
Does not react to button inputs , the button backlight does not turn on anymore when i turn on my headlights..
Please help..

Unit can't be overheating: driving for 20 minutes, and its 8 degree celsius outside..
Exclamation

please offer your order number and the problems video for here support@joyingauto.com


RE: screen shows stripes all of a sudden, nothing works.. JY-UM135N2D - winand - 02-23-2023

Problem seems to happen about once a year. After restarting the car, the head unit reboots, so I'm fine with that