Joying Technology Co., Ltd
JY-UO134N4G Blank Screen - Printable Version

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+--- Thread: JY-UO134N4G Blank Screen (/showthread.php?tid=3543)



JY-UO134N4G Blank Screen - wippersnapper - 05-04-2019

The screen suddenly went blank while using. The system still seems to be working but just no screen or lights. What has happened?

Thanks.


RE: JY-UO134N4G Blank Screen - zmylna - 05-07-2019

Hi.
You must ship the unit to the Joying Service.
"Black screen" is a known problem.


RE: JY-UO134N4G Blank Screen - admin - 05-10-2019

(05-04-2019, 04:31 AM)wippersnapper Wrote:  The screen suddenly went blank while using. The system still seems to be working but just no screen or lights. What has happened?

Thanks.

please send your problems and your order number to our email support@joyingauto.com
Please also take a small problems video which you described in your words.


RE: JY-UO134N4G Blank Screen - fermayan - 06-05-2019

Buenas noches:

El estereo, luego de funcionar normalmente durante un rato, la pantalla se pone en negro, pese a que el equipo sigue funcionando con normalidad.
La imagen se corta de forma intermitente.
Mi auto es un VW Polo 2017


RE: JY-UO134N4G Blank Screen - admin - 06-05-2019

(06-05-2019, 02:50 AM)fermayan Wrote:  Buenas noches:

El estereo, luego de funcionar normalmente durante un rato, la pantalla se pone en negro, pese a que el equipo sigue funcionando con normalidad.
La imagen se corta de forma intermitente.
Mi auto es un VW Polo 2017

Could you please kindly send your order number and your problems video to hereConfusedupport@joyingauto.com.
So that we can know more clearly and help you?