Joying Technology Co., Ltd
Screen and touch resolution not equal - Printable Version

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Screen and touch resolution not equal - jeroen - 12-19-2019

I have a DE-JY-TM123N2 Unit and was working fine for a long time. However the bottom 2 cm of the screen is not reacting to touch anymore. I hoped recalibrating solved the issue but it won't.

On the calibaration screen i see something strange: "Screen resolutions: 800x480; Touch resolutions: 1024x600"
Screenshot: https://www.dropbox.com/s/s914rzwg35jtk57/joying.jpg?dl=1

Shouldn't the screen and touch resolution be the same? How can i change the touch resolution to match the screen resolution?

Hope you can help!