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+--- Thread: Unit freezing and reboot alone (/showthread.php?tid=4220)
Unit freezing and reboot alone - RalF - 01-31-2021
I recently purchased the JY-UQD10N4- unit (in December) so after one month of using it in order to review the product,problems began.
While we usually pay more to have less problems,here is not the case.
1.application like music player shuts down alone.
2-Unit restarting alone last three days ( i reset it as per instructions)
3-unit today freeze on Google logo upon reboot and doesn't start.this keeps on going on and on...deeply outraged by those issues.
Help
[attachment=467]
RE: Unit freezing and reboot alone - admin - 02-03-2021
(01-31-2021, 07:42 PM)RalF Wrote: I recently purchased the JY-UQD10N4- unit (in December) so after one month of using it in order to review the product,problems began.
While we usually pay more to have less problems,here is not the case.
1.application like music player shuts down alone.
2-Unit restarting alone last three days ( i reset it as per instructions)
3-unit today freeze on Google logo upon reboot and doesn't start.this keeps on going on and on...deeply outraged by those issues.
Help
Joying had replied to your email.
RE: Unit freezing and reboot alone - RalF - 02-03-2021
Dear
Joying answered and left me with a still unresponsive unit until they comeback from holidays....
what a way to keep customers and support...totally unacceptable and disappointing.
now im with a useless thing for 17 days...way to go
RE: Unit freezing and reboot alone - admin - 02-23-2021
(02-03-2021, 12:04 PM)RalF Wrote: Dear
Joying answered and left me with a still unresponsive unit until they comeback from holidays....
what a way to keep customers and support...totally unacceptable and disappointing.
now im with a useless thing for 17 days...way to go
Sorry for the delay. Joying already agree that will send you the mental box for exchange. please do not worry.