Iphone contacts not downloading via BT to JY-VO132N4

[soiski]

Hi Team,

I originally posted about the problem that when trying to download the Iphone contacts it created the sync problem that my Gmail contacts and would be deleted. This issues can be "fixed" either by disabling the autosync feature or as I did created totally new Gmail account that only exists on the car unit ( though needs to have contacts copied over from my original account ).

Well that is now fixed, but still the original same problem is there. The contact list does not get downloaded to the head unit. This means that if some one calls me (and I can not see the phone) I only see the phone number on head unit and not the actual contact info. So answering blind ( and as due my work, there are some calls, that I really do not answer after work hours).

Are others suffering from this also with Iphone (Xs) ?

Looking for the firmware updates I did not see this exact unit under the firmware update blog (might it work wit this variant) ?

https://www.joyingauto.com/blog/post/joying-android-8-1-intel-airmont-sc9853i-2gb-16gb-4gb-32gb-car-stereo-latest-update/

Thanks Team !

[admin]

(05-10-2019, 04:13 PM)soiski Wrote:  Hi Team,

I originally posted about the problem that when trying to download the Iphone contacts it created the sync problem that my Gmail contacts and would be deleted. This issues can be "fixed" either by disabling the autosync feature or as I did created totally new Gmail account that only exists on the car unit ( though needs to have contacts copied over from my original account ).

Well that is now fixed, but still the original same problem is there. The contact list does not get downloaded to the head unit. This means that if some one calls me (and I can not see the phone) I only see the phone number on head unit and not the actual contact info. So answering blind ( and as due my work, there are some calls, that I really do not answer after work hours).

Are others suffering from this also with Iphone (Xs) ?

Looking for the firmware updates I did not see this exact unit under the  firmware update blog (might it work wit this variant) ?

https://www.joyingauto.com/blog/post/joying-android-8-1-intel-airmont-sc9853i-2gb-16gb-4gb-32gb-car-stereo-latest-update/

Thanks Team !

May I know what is your iPhone version?
Here is the video on how to download the contact info:https://www.youtube.com/watch?v=oevaje8U1mw

[soiski]

Hi Team,

It is Iphone XS.

I actually find already the reason. The BT connection setting has actually a additional setup once connected (which I never checked before) which asks permission to sync the data. Once enabled the contacts download nicely

Second question about the firmware upadte ? Is the new one compatible with my unit ?


https://www.joyingauto.com/blog/post/joying-android-8-1-intel-airmont-sc9853i-2gb-16gb-4gb-32gb-car-stereo-latest-updat

Thank you.

[edcam33]

(05-11-2019, 01:58 PM)soiski Wrote:  Hi Team,

It is Iphone XS.

I actually find already the reason. The BT connection setting has actually a additional setup once connected (which I never checked before) which asks permission to sync the data. Once enabled the contacts download nicely

Second question about the firmware upadte ? Is the new one compatible with my unit ?


https://www.joyingauto.com/blog/post/joying-android-8-1-intel-airmont-sc9853i-2gb-16gb-4gb-32gb-car-stereo-latest-updat

Thank you.

Hi,
Where is the additional set up where it asks you to sync the contacts please ?

[soiski]

[/quote]
Hi,
Where is the additional set up where it asks you to sync the contacts please ?
[/quote]

Hi Edcam,

The setting is in Iphone inside Bluetooth settings ( sorry my phone is in Finnish ). Please see attached photo

Sami