Waze Problem with fmrmware

[jazzon_street]

Just receive 2 weeks ago my Joying 4gb/64GB 7inch double din
I ordered the JY-UO128N4G but I ask seller to send me the one with physical button for volume control


Dont know how to know firmware,
MCU version : 2019.09.09 11:04:47 JY_53_C63L_G23P48F64_Ver:1.0
system info : APP 1024x600 2019-08-16 16:47:56

All ok except navigation, waze and google map pixellate in day time, no problem in night time (black background)
Waze zoom in/out is working, when the car get slower, it zoom in, but only a bit, I expect it could zoom more like my cellphone.


I think this is software problem not hardware, I have read the joying update but it say if you buy product after 10 sept, do not update
Hope this issue will be solved in next update.

Thank you

[jazzon_street]

Just played around, questions
Is zlink for ios only? Ive seen somewhere it should support android as well.

Easyconnect have legal issue, I dont remember the exact words, something about "not authorized"

[admin]

(10-09-2019, 11:16 AM)jazzon_street Wrote:  Just receive 2 weeks ago my Joying 4gb/64GB 7inch double din
I ordered the JY-UO128N4G but I ask seller to send me the one with physical button for volume control


Dont know how to know firmware,
MCU version : 2019.09.09 11:04:47 JY_53_C63L_G23P48F64_Ver:1.0
system info : APP 1024x600 2019-08-16 16:47:56

All ok except navigation, waze and google map pixellate in day time, no problem in night time (black background)
Waze zoom in/out is working, when the car get slower, it zoom in, but only a bit, I expect it could zoom more like my cellphone.


I think this is software problem not hardware, I have read the joying update but it say if you buy product after 10 sept, do not update
Hope this issue will be solved in next update.

Thank you

Your MCU is the newest version.
For your navigation problem, please take some pictures or video to our email support@joyingauto.com we help you check.

[admin]

(10-09-2019, 03:52 PM)jazzon_street Wrote:  Just played around, questions
Is zlink for ios only? Ive seen somewhere it should support android as well.

Easyconnect have legal issue, I dont remember the exact words, something about "not authorized"

The z-link function included the "android auto and carplay function.
But your head unit can not support the easy-connector.

[jazzon_street]

Thank you for fast response.. I'll send you videos for my problems

[jazzon_street]

Hello Sir,

Waze is no longer problem after I update waze apk
The problme is Steering wheel control, since the first day I installed the unit it did not work, I thought the mechanic does not understand how to join the cable

So yesterday I went to the expert and he said it was the unit problem not the cabling installation
He show me even if the Key- 1 or Key-2 hit to radio body, it does not show signal from menu steering wheel setting
He said, the installation is easy, K-1 to steering control K1, K2 to K2, ground to ground

Is it software problem or hardware problem? I Hope it is software problem so it can be fixed with newer updated

THank you

[admin]

(10-24-2019, 11:06 AM)jazzon_street Wrote:  Hello Sir,

Waze is no longer problem after I update waze apk
The problme is Steering wheel control, since the first day I installed the unit it did not work, I thought the mechanic does not understand how to join the cable

So yesterday I went to the expert and he said it was the unit problem not the cabling installation
He show me even if the Key- 1 or Key-2  hit to radio body, it does not show signal from menu steering wheel setting
He said, the installation is easy, K-1 to steering control K1, K2 to K2, ground to ground

Is it software problem or hardware problem? I Hope it is software problem so it can be fixed with newer updated

THank you

The head unit you purchased is the universal head unit, which comes with the universal ISO harness.
Have you purchased the harness adapter which fits your car model? or you connect the separated wire one by one with your original power plug?

[admin]

(10-24-2019, 11:06 AM)jazzon_street Wrote:  Hello Sir,

Waze is no longer problem after I update waze apk
The problme is Steering wheel control, since the first day I installed the unit it did not work, I thought the mechanic does not understand how to join the cable

So yesterday I went to the expert and he said it was the unit problem not the cabling installation
He show me even if the Key- 1 or Key-2  hit to radio body, it does not show signal from menu steering wheel setting
He said, the installation is easy, K-1 to steering control K1, K2 to K2, ground to ground

Is it software problem or hardware problem? I Hope it is software problem so it can be fixed with newer updated

THank you

The head unit you purchased is the universal head unit, which comes with the universal ISO harness.
Have you purchased the harness adapter which fits your car model? or you connect the separated wire one by one with your original power plug?

[jazzon_street]

(10-25-2019, 06:14 AM)admin Wrote:  

(10-24-2019, 11:06 AM)jazzon_street Wrote:  Hello Sir,

Waze is no longer problem after I update waze apk
The problme is Steering wheel control, since the first day I installed the unit it did not work, I thought the mechanic does not understand how to join the cable

So yesterday I went to the expert and he said it was the unit problem not the cabling installation
He show me even if the Key- 1 or Key-2  hit to radio body, it does not show signal from menu steering wheel setting
He said, the installation is easy, K-1 to steering control K1, K2 to K2, ground to ground

Is it software problem or hardware problem? I Hope it is software problem so it can be fixed with newer updated

THank you

The head unit you purchased is the universal head unit, which comes with the universal ISO harness.
Have you purchased the harness adapter which fits your car model? or you connect the separated wire one by one with your original power plug?

I connected one by one

[admin]

(10-26-2019, 02:57 PM)jazzon_street Wrote:  

(10-25-2019, 06:14 AM)admin Wrote:  

(10-24-2019, 11:06 AM)jazzon_street Wrote:  Hello Sir,

Waze is no longer problem after I update waze apk
The problme is Steering wheel control, since the first day I installed the unit it did not work, I thought the mechanic does not understand how to join the cable

So yesterday I went to the expert and he said it was the unit problem not the cabling installation
He show me even if the Key- 1 or Key-2  hit to radio body, it does not show signal from menu steering wheel setting
He said, the installation is easy, K-1 to steering control K1, K2 to K2, ground to ground

Is it software problem or hardware problem? I Hope it is software problem so it can be fixed with newer updated

THank you

The head unit you purchased is the universal head unit, which comes with the universal ISO harness.
Have you purchased the harness adapter which fits your car model? or you connect the separated wire one by one with your original power plug?

I connected one by one

May I know whether your car has the canbus system?