Internet problem
#1
Hello, I have a joying JY-U0S04N4GS (newest Firmware) and I have the following problem:
The radio is connected to my router via WLAN. The connection is also there, I can see it in the router. I now open e.g. Chrome and go to a page on the Internet, I get the message that there is no Internet connection. If I deactivate WLAN and reactivate it immediately, the page is called up immediately. If I then click on another link the same thing happens again. The mobile data also work rather poorly despite reception. It seems to me that all internet traffic is mixed up. What can I do?
I have the same Problem with Google Play and all other Apps needed an Internet Connection.

Kind regards

Dirk
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#2
(02-14-2020, 11:27 AM)dirkm Wrote:  Hello, I have a joying JY-U0S04N4GS (newest Firmware) and I have the following problem:
The radio is connected to my router via WLAN. The connection is also there, I can see it in the router. I now open e.g. Chrome and go to a page on the Internet, I get the message that there is no Internet connection. If I deactivate WLAN and reactivate it immediately, the page is called up immediately. If I then click on another link the same thing happens again. The mobile data also work rather poorly despite reception. It seems to me that all internet traffic is mixed up. What can I do?
I have the same Problem with Google Play and all other Apps needed an Internet Connection.

Kind regards

Dirk

Have you tried to change another wifi source fro testing? such as your home wifi?
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#3
Hi there,

yes I have. There seems to be problems using the WiFi connection. A WiFi connection is recognized and connected, but it is not used. If the device is connected to wifi and mobile network, the internet connection does not work.

Kind regards

Dirk
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#4
[quote='dirkm' pid='5283' dateline='1583469342']
Hi there,

yes I have. There seems to be problems using the WiFi connection. A WiFi connection is recognized and connected, but it is not used. If the device is connected to wifi and mobile network, the internet connection does not work.

Kind regards

Could you please send us your screenshot of "about device" on your head unit?
We need to check.
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#5
Hi,

yes I can  Smile

Dirk


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#6
hhello,

I took pictures. Can you help me?

King regards

Dirk
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