problem with screen - Joying JY-UL1282N2

[KamaL]

Hello everyone.

I've been using my Joying JY-UL1282N2 for a couple of years now, and I'm really happy with it. But last week the screen has been making problems. I feel that there's a contact issue which causes the screen to suddently turn off. Pressing on the bottom of the screen bezel causes the screen to work fine. The touchscreen works all the time, even when the screen is off.

Here's a video showing the problem:
https://youtu.be/7Le8yL6SvWA

I think it's a hardware issue. Is there a simple way to fix this? I really have no need to upgrade the unit, it's still running the stock ROM too.

Thanks for any help!

[admin]

(12-12-2019, 06:20 PM)KamaL Wrote:  Hello everyone.

I've been using my Joying JY-UL1282N2 for a couple of years now, and I'm really happy with it. But last week the screen has been making problems. I feel that there's a contact issue which causes the screen to suddenly turn off. Pressing on the bottom of the screen bezel causes the screen to work fine. The touchscreen works all the time, even when the screen is off.

Here's a video showing the problem:
https://youtu.be/7Le8yL6SvWA

I think it's a hardware issue. Is there a simple way to fix this? I really have no need to upgrade the unit, it's still running the stock ROM too.

Thanks for any help!

You can check the ribbon which in the screen. so you need to dismantle the screen.
Also, you need to check the ribbon between the screen and the mainboard. please disconnect and connect it again.
If still not workable, please contact us with your order number support@joyingauto.com

[KamaL]

Thank you for the reply
Is there a tutorial in how to dismantle the screen? Is it a difficult process?

Thanks

[admin]

(12-14-2019, 10:23 AM)KamaL Wrote:  Thank you for the reply
Is there a tutorial in how to dismantle the screen? Is it a difficult process?

Thanks

If you are good at it, you can dismantle yourself. we are not sure whether you are good at manual.
Please reply to us on email.