unable to download from app store
#1
I am not able to download from app store . Apps such as Spotify....it just shows waiting.
Internet connection works fine
i deleted cache
i removed my google account in settings
but each time you go back to app store - you have to 'login to google' again -- so i' don't know if deleting google account makes a difference.

model # Model Name: JY-UOS05N4GS
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#2
(06-03-2020, 08:59 PM)pieusu Wrote:  I am not able to download from app store .  Apps such as Spotify....it just shows waiting.
Internet connection works fine
i deleted cache
i removed my google account in settings
but each time you go back to app store - you have to 'login to google' again -- so i' don't know if deleting google account makes a difference.

model # Model Name: JY-UOS05N4GS

YOu can try to drop out the Google account and then enter it again.
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#3
I had the same issue with my unit right out of box. What you need to do is to go to Settings and Apps. Find the Google Play services and Google Play Store apps and clear storage for both of them. After that the apps started downloading and updating.
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#4
(06-07-2020, 12:19 AM)camedia Wrote:  Find the Google Play services and Google Play Store apps and clear storage for both of them.

Hi. I don't understand how to remove or turn off an option somewhere?
well thank you

*****
Hi
- I have a model SKU JY-VOS01N4PX5S
- I use a 16 GB card
- stopped updating applications
- internet connection = works
- I reset to factory settings and everything was erased from the SD card / I still can't connect to GOOGLE PLAY
- I need an advice
- shows "waiting to download" when updating
- The vehicle is used for rescue operations, I cannot use the necessary applications
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#5
(07-27-2020, 11:01 AM)Fefe Wrote:  
(06-07-2020, 12:19 AM)camedia Wrote:  Find the Google Play services and Google Play Store apps and clear storage for both of them.

Hi. I don't understand how to remove or turn off an option somewhere?
well thank you

*****
Hi
- I have a model SKU JY-VOS01N4PX5S
- I use a 16 GB card
- stopped updating applications
- internet connection = works
- I reset to factory settings and everything was erased from the SD card / I still can't connect to GOOGLE PLAY
- I need an advice
- shows "waiting to download" when updating
- The vehicle is used for rescue operations, I cannot use the necessary applications

Could you please send us the email address or send us the email support@joyingauto.com. we will send the files on how to solve the problem.
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#6
Same issue here
My order number is #000000220
My radio model is JY-UOS03N4PX5

Cannot download or update any apps from the google play store
I can delete the latest version of the play store app and it will download again, but the issue returns

Thanks
Steve
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#7
(08-14-2020, 07:39 PM)Fefe Wrote:  
(07-30-2020, 08:33 AM)admin Wrote:  Could you please send us the email address or send us the email support@joyingauto.com. we will send the files on how to solve the problem.

- I followed the instructions from the email = nothing works
- found help at https://www.joyingauto.com/blog/post/joying-octa-core-processor-android-8-0-car-radio-latest-update-with-2gb-4gbram-16gb-rom-32gb/ = Following updated files for 9.7 inch vertical models
MCU file please click Here
OS file please click Here


Available unit :  JY- VO101N4PX5S , JY-VOS01N4PX5S

*****

Following updated files for 9.7 inch vertical models with DSP (motherboard comes with nut chips )
MCU file please click Here
OS file please click Here


Available unit :  JY- VO101N4PX5S , JY-VOS01N4PX5S

*****

procedure according to the instructions = please noted following when you update:
1) please update the MCU files firstly and then update the OS files.
2) The updated files for the head unit with DSP is different with the unit has ASP.
if update the wrong files, the head unit will have no sound .
(you can judge by EQ interface . The previous normal EQ interface is ASP, currently internal DSP with nut chip interface is DSP )

3)For the universal head unit update you need to use the left USB on the back of the head unit (the head unit need to be opposite directly to you )
or you can update with sd card.
if your head unit is special unit, you need to connect the USB/CP port to update.

4) please kindly prepare 2 USB drivers or 2 sd card (class 10)
after finish updating the MCU files , the head unit will reboot automatically. after reboot and enter into the home interface please disconnect the
USB driver .MCU updated time will be a little short.
and then connect the USB which with OS files , the OS update will need a little more time.
during the update , please do not disconnect the USB driver. after finishing the update and show the "update successfully "tips then you disconnect
the USB driver.

******  nothing works - no update  ****

- I bought:
Your Order #000001539

Placed on Dec 14, 2018 4:01:20 PM

******
no information from JOYING ?! one email ?
- you use my video for your facebook ad and only one email ?
- claim ?
- I bought the whole package for 430 € which is not cheap and only such weak support
- I no longer know what to do or where I may be
- I already fired one Chinese radio - no one helped for 7 months

what will happen next ?

well thank you

As your order number, we cannot search for your order. could you please check whether you write it as wrong.
Could you please send us your email address?

Do you mean that you still have the problem on "downloadpending" after updating the files?
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#8
Post that has some fiction with social media profiles this was available at this it was about the famous personalities who live in this city Categories that have discussion fields was at iv hydration phoenix with the application stores that can be read on this forum.
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