Google problem
#1
I bought a unit less than a month, just installed and here the problem: i can't sign in on Google i attach the video on what happens. When I try to write the mail the page disappears.

Also I had an igo navigator...disappeared this too

Here the video

https://streamable.com/b0icma
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#2
You are not the only one with that problem
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#3
(03-04-2021, 07:30 PM)joll Wrote:  You are not the only one with that problem

And exist a solution?
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#4
(03-04-2021, 06:49 PM)Hesediel Wrote:  I bought a unit less than a month, just installed and here the problem: i can't sign in on Google i attach the video on what happens. When I try to write the mail the page disappears.

Also I had an igo navigator...disappeared this too

Here the video

https://streamable.com/b0icma

Please send the email to the support@joyingauto.com
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#5
I had the Google account login issues after updating the firmware, after contacting Joying they sent me a link to two changed files to copy onto their original firmware update. I updated with this new "firmware" and my Google account worked.

Then 2 days later (March 17th 2021) my Google account was compromised for the first time in 15 years. I only use that password for my Google account so I don't know how it was hacked but the audit logs say they just input my password.

They opened up a Google Adwords account and started selling fortnight ads, then attempted to get into my brokerage account, then logged into a dormant Etsy account and tried to do something with square before I caught on (40min total in my account). They were quickly deleting any account emails that came in so I wouldn't notice them.

I am highly suspicious of this new update to my head unit. The timing is spot on, and I haven't used my Google account anywhere other than my phone and this Joying unit.

I am very concerned now about the security of this device. I also don't understand the claim by Joying that "Google updated their servers" and that is what broke Google authentication.


My unit is this:
SKU: JY-TQ187N4G
Ship From: Chinese Warehouse
CPU: Octa Core 1.8GHz. 64-bit high-performance processor
Ram: LPDDR4 4GB Rom:EMMC 64GB
Support Bluetooth, WiFi, DVR, OBD2, Back-Up Camera

I updated with this firmware sent to me by Joying, which broke google sign in:
https://drive.google.com/file/d/1J6f3gv8wt1rujAYePFQCXj1yUV3F-pYh/view

I emailed Joying and told them the firmware broke my Google sign in they sent me this email. I updated my firmware with it. I was then hacked 2 days later:
Do not worry friend, we know this google account issue.

After looking into this google account this issue, we find that google server has upgraded, now we need to upgrade and adjust our software to make it compatible with google server, so pls try below new firmware to see if it can fix this google service issue.
(the upgrade steps is the same, below firmware only has 2 file after unzip, just need to upgrade your head unit with these 2 files)
https://drive.google.com/file/d/1aSGUljOrqwF8cFSIHKyrYSOhthDBHcqT/view?usp=sharing

I have no idea what they mean by "Google server has upgraded". Sounds sketchy to me
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#6
(03-19-2021, 07:25 AM)explorer200 Wrote:  Then 2 days later (March 17th 2021) my Google account was compromised for the first time in 15 years.

15 years and no 2 factor authentication?
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#7
(03-04-2021, 06:49 PM)Hesediel Wrote:  I bought a unit less than a month, just installed and here the problem: i can't sign in on Google i attach the video on what happens. When I try to write the mail the page disappears.

Also I had an igo navigator...disappeared this too

Here the video

https://streamable.com/b0icma

If your head unit is android 10.0, please update this file:https://drive.google.com/file/d/1lbhsVW1mCqOZCsL5wu22RS9YwCL-unS_/view?usp=sharing
Following are the notes for the update:
1) You need to unzip the updated files on the Windows system.and then copy all the unzipped files (not the folder ) to the USB, which is formatted as FAT32.
and then insert it into the USB port which on the back of the head unit, it will be updated automatically.

2) Please do not unzip the files on the USB.

3) You better use the 32GB or less than 32GB USB.
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#8
Since two customers report they have been hacked when updating with the software you provided them...
Is the latest link you provided a safe version?

ref:
https://forum.xda-developers.com/t/joying-jy-uq128n4g-google-account-setup-crashes.4242487/

I am having the same issue, and after reading this I am only thrusting this device with a fake google account further on...
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