05-16-2021, 06:07 PM
Kristian
today I noticed that there's a new firmware version for some models (JY-UQD11N4G I own) has version 2021-4-6
I have currently the version 2021-1-19 installed on my 11.6" head unit with similar AA (Android Auto) connection issue's also using the Joying DAB+ dongle on the second USB port
I'm satisfied with the DAB+ quality but a little disappointed in how the Joying support always reacts; I'm mostly asked to send a video of the issue's even if I fully document the issue in the email with attached pictures of the screens etc... Apparently the european support (sorry but Candy is not technical at all) is just acting as a mailbox to China... I have over 40 mails going back and forth related to several issue's I encountered... for none of them they came up with a working solution...
As the unit is installed in my mobilhome, which is parked at a remote location about 40 minutes driving from where I live, I will upgrade my head unit to the most recent version (2021-4-6) tomorrow, disconnect the DAB+ usb dongle and connect my Samsung Galaxy A12 to the OTG port using my original USB-C cable and test if AA in combination with CarLink works... (cross fingers and hope it"s finally working...)
If AA works fine in combination with my phone, I'll try the same but with the DAB+ dongle connected and see what happens...
I'll report back to you here in the forum about my finding...
regards
Jan
today I noticed that there's a new firmware version for some models (JY-UQD11N4G I own) has version 2021-4-6
I have currently the version 2021-1-19 installed on my 11.6" head unit with similar AA (Android Auto) connection issue's also using the Joying DAB+ dongle on the second USB port
I'm satisfied with the DAB+ quality but a little disappointed in how the Joying support always reacts; I'm mostly asked to send a video of the issue's even if I fully document the issue in the email with attached pictures of the screens etc... Apparently the european support (sorry but Candy is not technical at all) is just acting as a mailbox to China... I have over 40 mails going back and forth related to several issue's I encountered... for none of them they came up with a working solution...
As the unit is installed in my mobilhome, which is parked at a remote location about 40 minutes driving from where I live, I will upgrade my head unit to the most recent version (2021-4-6) tomorrow, disconnect the DAB+ usb dongle and connect my Samsung Galaxy A12 to the OTG port using my original USB-C cable and test if AA in combination with CarLink works... (cross fingers and hope it"s finally working...)
If AA works fine in combination with my phone, I'll try the same but with the DAB+ dongle connected and see what happens...
I'll report back to you here in the forum about my finding...
regards
Jan