JY-UQ135N4G - Joying 7" - Bluetooth not working
I recently purchased this Joying 7" Android head unit - JY-UQ135N4G

It does not transmit bluetooth.

I select bluetooth app, then select "set". The directions say that the device name and pairing password will be there.
My head unit has both sections BLANK. No information there.

I tried to enter information and select "confirm". The information disappears.

I tried 3 different phones to scan for bluetooth. - NOTHING

Please help. I do not want to uninstall unit and send back to Amazon for refund.
I will not replace with another.