07-03-2021, 07:38 AM
(07-02-2021, 07:01 PM)mdtpich Wrote: Hello, I have the same issue with my JY-UQS05N4G-H. I downloaded and unzipped the file strictly following the 3 steps above. There was another zip file inside that zip file. So, I unzipped that one too. Inside it, I have found other folders. So I moved all the files from the top-level unzipped file as is, including the other unzipped folder with other folders inside. Did I do it correctly? As a result, the system showed "Successful... remove the device" but the issue described above was not resolved.
Only unzip one time will be ok. the folder on the unzipped files do not need to be unzipped again.