05-11-2023, 11:17 AM
(This post was last modified: 05-11-2023, 11:19 AM by rechsanwald.)
(09-12-2022, 08:18 AM)troun Wrote:(09-07-2022, 12:54 AM)drewread Wrote: Joying support has so far proven to be completely useless and not at all "supportive"
They are right, we are wrong, they won't give your money back. All buyers beware and stay away.
this is so sad, I never expected 10 years of software update and support, but to support at least latest, no even 1 year old device, from buggs would be the most minimum.
If they are right and me wrong, at least they could say it.
the most irrespectful part, is to not even answer
I have had no problems with Joying service. I have received a response to each e-mail I have sent. If you receive a response you do not like, there simply may not be a good answer. However, notifying Joying may help with software updates. So, send an e-mail to technical support too.