02-20-2019, 08:46 AM
(02-20-2019, 03:02 AM)McDicker5 Wrote: Does anyone else has issues with customer support? Have any of you experienced any rudeness?
we have checked all emails we discussed with u . we have never rude on email instead of sincerely explaining with you details about orders . . also reply you soon when we back to work .
We are Chinese . we will have jet lag . also we are not super man . sorry we can not do for 24 hours/day .
but we also try our best to reply you when we back to work .
since that you purchased product from China , you should also know that jet lag can not be avoided in advance .
by the way , we have refunded the full head unit payment for you instead of quarrel with you .
Hope your well-understanding .